Frequently asked
questions.

Choose your vehicle from our fleet, set your pickup and return details, add any extras, and pay online. You'll receive a confirmation email straight away.

Bring your current driver's licence (or a valid International Driving Permit) and the card used for the booking. All listed drivers must present their licence at pickup.

Yes. You can add an additional driver as an extra during booking. They must meet the same licence requirements and be present at pickup.

You can cancel free of charge up to 24 hours before pickup. To change your dates or vehicle, contact our team and we'll help where availability allows.

The minimum age is 21 years. A young driver surcharge applies to drivers under 25, and provisional or learner licences are not accepted.

Vehicles are provided with a full tank and should be returned full. If not, a refuelling fee may apply.

Most rentals include generous kilometres for exploring Tasmania. Check your vehicle details at booking or ask our team about long-distance trips.

Make sure everyone is safe, then call our team as soon as possible. We'll guide you through the next steps and arrange assistance if needed.